Welcome to Golfcart Pavillon. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from our website, you agree to these Terms and Conditions. Please read them carefully.

1. General Information

1.1. Golfcart Pavillon sells Electric Bikes, Golf Parts, and Accessories through our online store.
1.2. We reserve the right to update, modify, or change these Terms at any time. Any changes will be posted on this page with the updated date.
1.3. By continuing to use our website, you accept any modifications made to these Terms.

2. Eligibility

2.1. You must be at least 18 years old to place an order on our website.
2.2. If you are under 18, you may only use our website under the supervision of a parent or guardian.

3. Products and Pricing

3.1. We make every effort to display product information, descriptions, and pricing accurately. However, errors may occur, and we reserve the right to correct them.
3.2. All prices listed are in South African Rand (ZAR) and include VAT, unless stated otherwise.
3.3. Product availability is subject to stock levels. If a product becomes unavailable after you place an order, we will notify you and offer an alternative product or a full refund.

4. Orders and Payment

4.1. By placing an order, you agree that all information provided is accurate and complete.
4.2. Payment must be made in full before orders are processed or shipped. We accept payment through secure payment gateways (e.g., PayFast, EFT, or PayPal).
4.3. We reserve the right to refuse or cancel any order if fraud is suspected or payment is not verified.

5. Shipping & Delivery

5.1. We deliver products across South Africa using trusted courier services.
5.2. Delivery times are estimates and may vary based on location and stock availability.
5.3. We are not liable for delays caused by courier services or events beyond our control.
5.4. Shipping costs will be displayed during checkout and included in your final invoice.

6. Returns, Refunds & Exchanges

6.1. Returns and exchanges are accepted in line with the Consumer Protection Act (CPA).
6.2. You may return unused products within 7 days of delivery for a refund or exchange, provided the items are in their original condition and packaging.
6.3. Certain products (e.g., used or customized parts) may not be eligible for return unless defective.
6.4. Refunds will be processed within 7–10 business days after we receive the returned product.
6.5. For detailed information, please refer to our Refund & Returns Policy page.

7. Warranty

7.1. Some products may carry a manufacturer’s warranty. Warranty details will be specified in the product description or provided with the product.
7.2. Warranties do not cover damage caused by misuse, neglect, or unauthorized modifications.

8. Limitation of Liability

8.1. Golfcart Pavillon is not liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
8.2. Our total liability for any claim arising from your use of the website or purchase of products will not exceed the purchase price of the product.

9. Intellectual Property

9.1. All content, images, logos, and materials on this website are the property of Golfcart Pavillon and may not be copied or used without permission.
9.2. You may not reproduce, distribute, or exploit any content without our written consent.

10. Privacy Policy

10.1. Your use of our website is also governed by our Privacy Policy, which explains how we collect, store, and protect your personal information in line with POPIA.

11. Governing Law

11.1. These Terms and Conditions are governed by the laws of the Republic of South Africa.
11.2. Any disputes arising shall be handled by the appropriate courts within South Africa.

12. Contact Information

For any questions regarding these Terms and Conditions, please contact:
Email: info@golfcartpavillon.com
Phone: +27 71 974 1595
Business Address: Jonesburg, South Africa.