Privacy Policy
At Golfcart Pavillon, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our WooCommerce website, which sells Electric Bikes, Golf Parts, and Accessories.
1. Information We Collect
When you visit our website, we may collect the following information:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Order Information: Details of products purchased, order history, and transaction information.
Technical Information: IP address, browser type, device details, and cookies for website functionality and analytics.
Communication Data: Any messages or inquiries you send through our contact forms or email.
2. How We Use Your Information
We use your information to:
Process and deliver your orders.
Provide customer support and respond to inquiries.
Improve our website, products, and services.
Send you updates, promotions, and marketing (only with your consent).
Comply with legal and regulatory requirements.
3. Sharing Your Information
We will never sell your personal information. We may share your data with:
Payment Providers: To process transactions securely (e.g., PayFast, PayPal, or your chosen gateway).
Delivery & Courier Services: To deliver your products.
Service Providers: Web hosting, analytics, and technical support services that help operate our website.
Legal Authorities: If required by law or to protect our legal rights.
4. Cookies & Tracking
Our website uses cookies to improve your browsing experience and analyze traffic. You can manage or disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Protection & Security
We implement appropriate security measures (SSL encryption, secure payment gateways, and access control) to protect your personal information from unauthorized access, loss, or misuse.
6. Your Rights (POPIA Compliance)
As a South African user, you have the right to:
Access, correct, or update your personal information.
Request deletion of your personal information (where legally permissible).
Withdraw consent for marketing communication.
Lodge a complaint with the Information Regulator of South Africa.
To exercise your rights, contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Retention of Data
We retain your information for as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
9. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated effective date.
10. Contact Us
For any privacy-related questions or concerns, please contact:
Email: info@golfcartpavillon.com
Phone: +27 71 974 1595
Business Address: Jonesburg, South Africa.